Frequently Asked Questions

Frequently Asked Questions

Have a question? Browse the topics below or contact us if you need further help.

Orders & Shipping

How long does shipping take?

Most orders ship within 3–5 business days. You'll receive a tracking number once your order is on its way.

Do you ship internationally?

We currently ship within the US. Stay tuned for updates on international shipping!

Can I change or cancel my order?

Please contact us as soon as possible. We'll do our best to accommodate changes before your order is processed.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unused items in original condition. See our full Return & Exchanges policy or reach out to start a return.

What if my item arrives damaged?

We're so sorry! Contact us within 7 days of delivery with a photo and we'll make it right.

Products & Customization

Are your products customizable?

Yes! Many of our items including tees, totes, and tumblers can be personalized. Check individual product pages for customization options.

How do I care for my products?

For detailed washing and care instructions, visit our Care Instructions page. For safety information, visit our Safety Instructions page.

DIY Craft Kits

What age are the craft kits suitable for?

Most kits are recommended for ages 12 and up. Adult supervision is advised for younger children. See our Safety Instructions for full details.

What's included in a paint kit?

Each kit includes everything you need to get started — canvas, paints, brushes, and step-by-step instructions.

Policies & Legal

Where can I find your shop policies?

You can read our full Shop Policies here, including information on payments, processing times, and more.

How do I manage my privacy choices?

Visit our Your Privacy Choices page to manage your data preferences.

Still have questions? Get in touch — we're happy to help!